Customer service on WhatsApp

My WhatsApp
Answers before you can reach for your phone

"What's on the menu?", "are you open?", "do you deliver?" — the usual questions answered on the spot, even with a packed house. No order dies in silence, no one goes unanswered after you close.

Automatic replies
Approved templates
Broadcasts to your base
After hours too
Seu Sócio · Customer service on WhatsApp
WhatsApp conversation inbox inside Seu Sócio
How it works

From "hi" to the right answer

1

The customer sends a message

"Are you open?", "do you deliver?", "what's on the menu?" — it comes in at any hour, mid-service or in the middle of the night.

2

The reply goes out instantly

The usual questions get an automatic answer — for the fortieth time that day, without you typing it again.

3

Your team steps in when it matters

Big order, complaint, special case: the conversation sits organized in one place for someone on the team to answer.

4

You reach out to your base

New dish, Wednesday special: send approved templates to the contacts who have already bought from you.

Features

The counter's WhatsApp, without chaining anyone to the counter

Automatic replies

Menu, hours, address, delivery: set it up once and stop typing the same answer 40 times a day.

Approved templates

WhatsApp Business–approved templates to confirm orders, announce out-for-delivery and share what's new.

Broadcasts to your base

Send the day's special to all your contacts at once — no copy-pasting conversation by conversation.

After hours too

A customer who writes at 11:30pm gets an answer at 11:30pm. Tomorrow they'll remember who replied.

Conversations in one place

The whole history, organized. No order forgotten because the chat slid down the list.

Several agents, one number

Your team answers together on the same number, without passing the counter phone around.

No message left unanswered

Set up the automatic replies once and your business's WhatsApp works alongside you — even when you can't look at it.

Talk to us