Legal

Terms of Use

Last updated: July 2026

The rules for using the platform, in plain language.

1. Acceptance of the terms

By creating an account or using the platform, you agree to these Terms of Use and to our Privacy Policy. If you use the platform on behalf of a company, you represent that you have the authority to act for it, and “you” then means that company.

If you do not agree with these terms, do not use the platform.

2. What we offer

The platform is a set of management tools for businesses that serve food and drinks — including product, cost and pricing records, a digital menu, kitchen, floor and customer-service channels. The features available depend on the plan you subscribe to.

We may evolve, add or discontinue features over time. Significant changes will be communicated with reasonable notice.

3. Your account

You are responsible for keeping your access credentials confidential and for all activity carried out on your account. Notify us immediately in case of unauthorized use.

The information provided at sign-up must be true, complete and up to date.

4. Plans, payment and cancellation

Plans, prices and payment methods are those stated at the time of purchase. Unless otherwise indicated, subscriptions are billed on a recurring basis and renew automatically for the contracted period.

You may cancel at any time; cancellation stops future renewals, and access remains until the end of the period already paid for. Amounts already paid are not refunded, except where required by law.

5. Acceptable use

You agree not to use the platform for unlawful purposes, violate third-party rights, submit misleading content, attempt to bypass security mechanisms, overload the infrastructure or access areas without authorization.

You are solely responsible for the content you register (products, prices, images, text) and for its compliance with the laws that apply to your business.

6. Intellectual property

The platform, its brand, software, design and content are owned by us or licensed to us, and remain protected by law. You receive only a limited, non-exclusive, non-transferable license to use it for as long as your subscription lasts.

The content you register remains yours. You grant us a license to host and display it to the extent necessary to provide the service.

7. Data and privacy

The processing of personal data is governed by our Privacy Policy, which is part of these Terms. When using the platform, you are also responsible for properly handling your own customers' data that passes through the platform.

8. Availability and limitation of liability

We work to keep the platform available and secure, but it is provided “as is”, with no guarantee of uninterrupted or error-free operation. Occasional maintenance and downtime may occur.

To the maximum extent permitted by law, we are not liable for lost profits, data loss or indirect damages. Our total liability, in any case, is limited to the amounts you paid in the 12 months preceding the event.

9. Termination

We may suspend or terminate access in case of violation of these Terms, misuse or non-payment, preferably after notice. Once the relationship ends, you may export your data for a reasonable period, after which we may delete it in accordance with our retention policy.

10. Changes to these terms

We may update these Terms from time to time. Significant changes will be communicated, and continued use after they take effect constitutes acceptance of the new version.

11. Governing law and jurisdiction

These Terms are governed by the laws of Brazil. The courts of the consumer's domicile — or, in business relationships, the courts of the district where the provider company is headquartered — are elected to settle any disputes.

Questions about these Terms? Talk to us:

contato@mshairi.app